I have a class that requires I use the Respondus Lockdown Browser. I am having problems getting it to work.

Q. I have a class that requires I use the Respondus Lockdown Browser. I am having problems getting it to work.

If you are having trouble using the Respondus Lockdown Browser it is likely because of a download or equipment issue.

Chromebooks and MacBooks have known issues with Respondus. Please use another device.
Your VMware could be interacting with Respondus. If you have VMware, look at the settings in VMware to shut it down.
You must have a webcam to use Respondus Lockdown Browser.

Are you using an iPad? If so, be sure to download the Respondus App from your preferred app store. If it is still giving you issues with the app, check the following:

When was the last you updated the iPad software? It may need to be updated if it has been awhile.
Do you have a phone with a camera and a browser? You will need both.
If you are still having problems, please email lrcdesk@chesapeake.edu

Answered By: Kristy Floyd

Last Updated: Sep 01, 2020 Views: 116

Comments (0)

Add a public comment to this FAQ Entry

Contact Us

lrcdesk@chesapeake.edu

Certification Testing

Library

Q. I have a class that requires I use the Respondus Lockdown Browser. I am having problems getting it to work.

Answered By: Kristy Floyd

Last Updated: Sep 01, 2020 Views: 116

Comments (0)

Related Topics

Contact Us

Contact

ABOUT

ASK

CONNECT

About the Library

Catalog

Databases

Journal Finder

NoodleTools

Research Guides

Find Grants

Newspapers

About the Testing Center

Placement Testing

Chesapeake Class Testing

Certification Testing

External College Class Testing

GED Testing

CLEP Testing

Test Information Form

About the Academic Support Center

Tutoring

Resources for Writing

Other Resources

Library

Q. I have a class that requires I use the Respondus Lockdown Browser. I am having problems getting it to work.

Answered By: Kristy Floyd Last Updated: Sep 01, 2020 Views: 116

Comments (0)

Related Topics

Contact Us

Contact

ABOUT

ASK

CONNECT

Answered By: Kristy Floyd

Last Updated: Sep 01, 2020 Views: 116